Privacy policy
PoolTabit values your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit pooltabit.com, use our online store, purchase products, create an account, subscribe to communications, or contact us.
This policy combines Shopify's standard privacy disclosures with PoolTabit's business-specific privacy practices and should be read together with our Terms of Service, Shipping Policy, and Return & Refund Policy.
1. Information We Collect
We may collect contact information, account information, order and transaction information, payment-related information processed by payment providers, device information, browsing activity, cookies, communications, reviews, feedback, and other information you voluntarily provide.
2. How We Collect Information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners such as Shopify, payment processors, shipping providers, analytics providers, and advertising providers.
3. How We Use Information
We use personal information to process orders, provide customer service, manage accounts, improve products and services, personalize shopping experiences, provide marketing communications where permitted, prevent fraud, maintain security, and comply with legal obligations.
4. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to maintain website functions, analyze traffic, improve customer experience, and measure advertising performance. Our store is powered by Shopify, which may process information according to its own privacy policy.
5. Sharing Personal Information
We do not sell personal information for monetary compensation. We may share necessary information with Shopify, payment processors, fulfillment providers, shipping carriers, customer support providers, analytics and advertising providers, professional advisors, or authorities where legally required.
6. Shopify Relationship
Our store is hosted by Shopify. Shopify may process personal information related to your use of our store to provide and improve its services. More information is available at https://privacy.shopify.com/.
7. Payment Security
Payment information is generally processed directly by secure payment providers. We do not store complete payment card numbers or security codes unless required for legitimate purposes.
8. Marketing Communications
You may unsubscribe from promotional emails or messages at any time. Transactional communications related to orders, shipping, refunds, security, or policy updates may still be sent.
9. Data Retention and Security
We retain information only as long as necessary for business operations, legal obligations, dispute resolution, and enforcement of agreements. We use reasonable security measures but cannot guarantee absolute security.
10. Privacy Rights
Depending on applicable laws, you may have rights to access, correct, delete, or obtain your personal information, and opt out of targeted advertising or certain data sharing.
11. Children's Privacy
Our website is not intended for children under the applicable legal age. We do not knowingly collect children's personal information.
12. Third-Party Links
We are not responsible for the privacy practices of third-party websites or services linked from our website.
13. International Transfers
Information may be transferred or processed outside your country of residence by our service providers. We take appropriate measures required by applicable laws.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
15. Contact Us
Address: 19800 MacArthur Blvd Suite 420, Irvine, CA 92612
Email: contact@pooltabit.com